Ridges blocking line of sight
The terrain itself can reduce or completely block signal from an otherwise well-aligned dish.
Looking for a DSTV installer in Wilderness? Blank screen, 'no signal', E48-32 or another error code? We track down the real cause — dish, LNB, cable, connector or decoder — and get you back to watching, day or night.
Homes on the south-facing slopes can have the hill itself, or neighbouring houses above, blocking the view to the satellite. Steep, high roofs also make DIY fixes dangerous, so dishes often stay badly placed for years.
Wilderness installations need a careful site survey because two homes on the same road can have very different views of the satellite. We compare safe mounting points at ground, wall and roof level, then balance clear line of sight with secure access and a protected cable route.
Diagnose. We test from the dish down to the decoder to pinpoint where the signal is lost.
Repair. Replace the faulty part — connector, cable or LNB — or re-align the dish.
Verify. Signal strength and quality are checked on your decoder.
Prevent. We weatherproof connections to reduce repeat faults.
The terrain itself can reduce or completely block signal from an otherwise well-aligned dish.
A previous dish may have been placed on a steep edge where servicing it safely is difficult.
Extended brackets and elevated mounts need firm anchoring to prevent gradual movement.
We cover Wilderness village, Wilderness Heights, Kleinkrantz, Hoekwil, Touwsranten and surrounds.
Read more about our No-Signal & Error Code Repairs service or everything we do in Wilderness.
Open 24 hours. Find our reviews and directions on our Google listing.