Inspect
We check the dish, bracket, LNB arm and bolts for damage or rust.
A dish only needs to move a few millimetres to lose signal. After a Garden Route berg wind or winter storm, we re-align your dish with a proper signal meter and secure it so it stays put.
We check the dish, bracket, LNB arm and bolts for damage or rust.
Using a signal meter, we peak the dish for maximum signal quality — not just 'good enough'.
Bolts are tightened and brackets reinforced where needed.
We confirm strong, stable signal on your decoder before leaving.
Alignment only lasts when the bracket, mast and fasteners are sound. The technician checks for movement, rust and damage before adjusting the dish, because pointing a dish on a weak bracket gives only a temporary result.
The dish is adjusted with a meter while the decoder is checked inside. The aim is not merely to restore a picture on a clear day, but to achieve enough signal margin to reduce interruptions during normal Garden Route wind and rain.
No satellite signal is reaching the decoder. If it appeared after wind, building work or a storm, dish movement is a likely cause. We check the bracket and cable before aligning to avoid overlooking a second fault.
Some channels work while other channel groups fail. Uneven signal quality can point to fine alignment, LNB or cabling problems. We compare readings and test the system after adjustment.
Renovating, adding solar panels or a tree has grown into the signal path? We relocate and re-align your dish to a new spot with clear line of sight.
Eyeballing a dish gets a picture — metering gets the strongest signal, which means fewer dropouts when the weather turns.
Available 24/7 in George, Knysna, Plettenberg Bay, Sedgefield, Wilderness, Mossel Bay, Great Brak River, Hartenbos and Oudtshoorn — and across the wider Garden Route.
Yes. Strong Garden Route winds regularly shift dishes enough to cause signal loss, especially if brackets or bolts have loosened over time.
It's possible but tricky and involves working at height. A meter-aligned dish from a technician gives a stronger, more reliable signal.
Yes — we relocate dishes for renovations, solar installs or when trees block the signal.