Trees entering the signal path
Branches may only block part of the satellite view, creating faults that come and go as they move.
Looking for a DSTV installer in Knysna? Blank screen, 'no signal', E48-32 or another error code? We track down the real cause — dish, LNB, cable, connector or decoder — and get you back to watching, day or night.
The satellite sits low in the northern sky. Tall trees and growing hedges slowly creep into the dish's line of sight, so signal gets weaker year after year until it cuts out completely — often worst in windy weather when branches move.
In Knysna, choosing the mounting position is often more important than simply mounting the dish as high as possible. We look at tree growth, moving branches, the slope of the property and a neat cable route before deciding where a stable long-term signal is most likely.
Diagnose. We test from the dish down to the decoder to pinpoint where the signal is lost.
Repair. Replace the faulty part — connector, cable or LNB — or re-align the dish.
Verify. Signal strength and quality are checked on your decoder.
Prevent. We weatherproof connections to reduce repeat faults.
Branches may only block part of the satellite view, creating faults that come and go as they move.
Forest and lagoon moisture can expose weak outdoor fittings and unsealed cable ends.
A dish placed for easy access rather than clear line of sight may never reach reliable quality.
We cover Leisure Isle, Thesen Islands, Paradise, Brenton-on-Sea, Belvidere, Hunters Home and surrounds.
Read more about our No-Signal & Error Code Repairs service or everything we do in Knysna.
Open 24 hours. Find our reviews and directions on our Google listing.